DEI, a division of Venture Infotek , offers services for plastic cards to customers that include activities like embossing, encoding, magnetic stripe and adding all payment system security features. DEI today has the largest state-of-the-art card personalization bureau in the country and is the first third party bureau in India to be certified by Visa International for processing of Visa products. The bureau has since then been accredited with certification from MasterCard International and ISO 9001:2000. We have the complete system installed for card personalization, letter generation, card sticking & envelop stuffing, dispatch through courier, and tracking of the dispatched parcels. Each embossing system is client defined and integrated with a wide range of compatible system features. We also look after similar activities related to renewal and reissue of cards.
We offer the following services from our bureau in Mumbai

• Embossing

• PVC Cards are Embossed with both the OCR as well as regular characters

• Tipping

• The embossed characters can be tipped to suit the aesthetics of the card and there are a host of colours available:
• Gold
• Silver
• Red
• Blue
• White
• Black
• Yellow
• Brown
• Green

• Indent Printing

• The process of etching numericals on the front or reverse of the card
• The front indent printing is done on debit cards and reverse indent printing is mandatory for credit cards
• This is a security feature for the credit cards, both for MasterCard and Visa

 

• Indent Printing

• Chip Initialization

• The personalization of the chip in the smart cards - we do both the memory cards as well as the Microprocessor cards
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• Thermo-graphic Printing

• This is the printing of a photograph on the card. For small card volumes even the full card printing and the personalization can be done by these printers. We have a range of printers which give economical solution to the customer depending on the requirement

• Automatic Stuffing

• Pre-personalized cards are fed into the machine from an automatic feeder. The encoder reads the information from the card and prints the corresponding carrier letter after reading the corresponding data from the database. The card is then pasted on the carrier with the help of a synchronized bar code reader. The carrier is enveloped and finally sealed for mailing

• Dispatch Management
• Return to Origin (RTO) Management
• Help Desk

The cards are personalized under secure environment as is required by the card associations and banking industry. Today, more and more banks are outsourcing their end-to-end card personalization services to us. DEI provides complete solutions for Card Personalization Services ensuring security and confidentiality of the bank's data.

Our services are customized based on customer specific needs, and today we are running bureaus exclusively as well as on a non-exclusive basis for the customers at their premises also. In effect we offer services with very flexible orientation.

 

Some of the customized services that we provide are given below:

• The customer gives us the database along with the cards which are returned after personalization. We mail these cards to the end users, if our customers so desire
• We setup a personalization centre for a customer and run it exclusively for them. It can be at our premises or their location
• We even run the customer's existing centre
• Our Security measures are of the highest standards to ensure complete confidentiality of data and cards
• We provide 24x7 issuance for replacement cards
• We can guarantee agreed turnaround time (TAT) for card personalization
• We can offer complete Automated Process from card personalization to stuffing/dispatch to courier - Ensuring Zero Defects