Venture Infotek manages the Acquiring business end-to-end, which includes the following functions:
- Merchant Identification Acquisition and setup, including fixing MSF
- Merchant Relationship Management
- Terminal Procurement and Deployment
- Field Services for Terminal Management
- Network Services
- Transaction routing and Authorizations
- Association related processes (chargeback, staging etc.)
- MIS and Reports
- Management of all association and regulatory contacts & compliances
Scope of Services
Merchant Sign-up
This activity involves ensuring merchant establishments accept all types of cards issued either by Visa International, MasterCard International or American Express and its related corporations, which include its parents, subsidiaries, affiliates or their respective licensees or strategic alliance partners.
Merchant Set-up
- Training merchant establishments on card acceptance procedures
- Communicating to the merchant establishments - the acquiring bank value story, in-line with the script as provided by the bank
- Enrolling merchants into various loyalty programs as determined from time-to-time by the bank
Merchant Activation
- Activating merchants as per the definition of “Active Merchant” mutually defined.
- Launching and implementing any “Merchant Activation Program” designed by the bank from time-to-time
Activation of merchants will form a core responsibility of the service provider along with Merchant Signing & Merchant Set-up.
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