Collection System is a web-based software application that enables Collectors (recovery agents) to track, monitor and analyze delinquent card accounts. It provides Collectors with information enabling them to take actions against the delinquent accounts. The data on the delinquent card accounts is received from the Card Management System. The delinquent accounts typically include Minimum amount due not paid, amount paid is less than minimum due and over limit accounts.

Key Features

- Account movement based on criteria – Minimum Outstanding Due, Card Type
- Account Classifications
- Account Allocation/Re-allocation
- Account Indicators
- Account Action and Status Management
- Weight-age Method of calculating priority of calls
- Call center Module for Collections
- Dash Board
- Automatic Assigning of the accounts to Collectors
- Reminder Letters
- Collector/Agent Management
- Reports